Welcome to BLACKSMITH – Premium Electrical Solutions. Please read our shipping terms and conditions carefully before placing your order. By purchasing from us, you agree to the following:
📦 Shipping & Delivery
- We deliver orders all over Pakistan.
- Standard delivery time is 3 to 5 working days (may vary depending on location and courier service).
- All parcels are shipped through trusted courier partners to ensure safe and timely delivery.
💵 Payment Options
- We offer Cash on Delivery (COD) for your convenience.
- Customers are allowed to open the parcel before payment to verify the product.
🚚 Shipping Charges
- Shipping charges may apply depending on the weight, size, and delivery location.
- Any applicable delivery charges will be mentioned at the time of order confirmation.
🔎 Order Tracking
- Once your order is dispatched, a Tracking ID will be shared with you via SMS/WhatsApp.
- You can track your order directly on the courier’s website.
📌 Customer Responsibilities
- Please provide accurate delivery details (name, address, and contact number).
- In case of an incorrect address or repeated failed deliveries, BLACKSMITH reserves the right to cancel future orders.
⚠ Delays & Exceptions
- Delivery may be delayed due to public holidays, weather conditions, or courier issues.
- BLACKSMITH is not responsible for delays beyond our control once the parcel has been handed over to the courier.
🛠 Damaged or Wrong Products
- If you receive a damaged, faulty, or incorrect product, please contact our support team within 24 hours of delivery with photos/videos as proof.
- Replacement or refund will be processed after verification.