At BLACKSMITH – Premium Electrical Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, or interact with us.
📌 Information We Collect
We may collect the following information from you:
- Name, phone number, and delivery address
- Email address (if provided)
- Payment details (Cash on Delivery – no card details stored)
- Order history and customer support communication
🔎 How We Use Your Information
Your information is used for:
- Processing and delivering your orders
- Providing order updates and tracking details
- Responding to your queries and complaints
- Improving our products and services
- Sending you promotional offers (only if you agree)
🔐 Data Protection
- We do not sell, trade, or share your personal information with unauthorized third parties.
- Customer data is only shared with trusted courier partners for delivery purposes.
- We take reasonable steps to secure your information from unauthorized access or misuse.
📧 Marketing & Communication
- You may receive promotional SMS, WhatsApp, or emails about new products, discounts, or updates.
- You can opt out anytime by contacting our support team.
⚠ Third-Party Links
Our website may contain links to external sites. Please note that BLACKSMITH is not responsible for the privacy practices of other websites.
👶 Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors.
✍ Changes to Policy
BLACKSMITH reserves the right to update or modify this Privacy Policy at any time. Updated versions will be posted on our website.